FAQ

Shipping

Domestic Shipping

Postage is free on all orders over $3.00 within Australia.

International Shipping

Postage internationally is available and postage quotes are available upon request.

Products

Ordering

Would you like to make up your own pack?

We welcome custom orders and request you email or facebook message us to order something that isn't listed.

Returns

How to Return

Please email me on petbowsaustralia@hotmail.com to have a prepaid envelope sent to you for returns.

Damaged or Incorrect Items

Please email or facebook message us as soon as possible if you have received damaged or incorrect items and I will send you a replacement as soon as possible.

Exchanges

Received the wrong item? Please contact us to arrange return and replacement.